Privacy Policy

Privacy Policy of livevibe

1. General Information

In this privacy policy, LIVEVIBE (hereinafter also referred to as "livevibe", "we" or "us") explains how we process your personal data in connection with the provision of our websites https://livevibe.ch. This is not an exhaustive description; other privacy policies, general terms and conditions and similar documents may govern specific matters.

We use the term "data" here synonymously with "personal data".

If you transmit or disclose data about persons other than yourself to us, we assume that you are authorised to do so and that such data is correct. By transmitting data about third parties, you confirm this. Please also ensure that these third parties have been informed about this privacy policy.

2. Controller

Unless otherwise communicated in individual cases, the entity responsible under data protection law for the data processing described in this privacy policy is:

LIVEVIBE

Mattenbachstrasse 4

8400 Winterthur

Switzerland

You can reach us for your data protection concerns and the exercise of your rights as follows: info@livevibe.ch.

3. Collection and Processing of Data

We collect data when you visit our websites and use the functionalities or services available on them. The processing of your data is limited to data that is necessary for the operation of a functional website and the provision of the content available on it. Your data is processed on the basis of agreed purposes or a legal basis. The specific data we process about you depends on the occasion and purpose of the processing. We only collect data that is necessary for the execution and handling of our products and services, or that you provide to us voluntarily. To the extent that this is not prohibited, we also obtain data from publicly accessible sources (e.g. debt enforcement registers, land registers, commercial registers, media or the internet including social media) or receive data from authorities and other third parties (such as credit agencies, address brokers, associations, contractual partners, internet analysis services, etc.).

The categories of data that you have provided directly to us and the categories of data that we receive about you from third parties include, among others:

• Technical data: IP address; information about the operating system of your device; cookies; name and URL of the requested web pages; amount of data transferred; region, date and time of access; web pages accessed via our websites; web pages from which access is made; browser type; name of internet provider; logs, etc.
• Master data: Name; salutation/title, address; email address; telephone number; gender; date of birth; nationality; information about the employer or company on whose behalf you contact us; role and function; information about your relationship with us; details of interactions with you; declarations of consent (e.g. for the newsletter or online contact form); social media profiles; photos and videos; copies of identity documents; payment information, etc.;
• Communication data: Data transmitted via a contact form, by email, telephone, letter or other means of communication; name; contact details; type, manner, location and time of communication and generally also its content (i.e. the content of emails, letters, etc.); information about your enquiry when you use an online contact form; order number; returned items, etc.;
• Contract and service data: Information when using our online offerings and/or with a view to a possible conclusion of a contract; information about your contracts (e.g. type and date of conclusion), information about the products and the services provided or to be provided; information about feedback (e.g. complaints, feedback on satisfaction, etc.); information required for the execution and management of contracts (e.g. information in connection with invoicing, customer service, technical support and the enforcement of contractual claims), etc.;
• Registration data: Name; address; email address; telephone number; date of birth; credit card information; bank account details, etc.;
• Behavioural and preference data: Information about user behaviour on our websites; information about the use of our products and services; information about your response to electronic communications; information about your location, e.g. when you search for a shop at a desired location via websites using Google Maps; information from input fields (e.g. search function), etc.;
• Other data: We may also collect data from you in other situations. For example, data may arise in connection with official or court proceedings (e.g. files, evidence, etc.). In the context of events offered by us, we may collect data about who attends events and when, and we may take photographs, videos and audio recordings in which you can be identified.

Within the scope of our business relationship, it is necessary for you to provide us with data required for the establishment and fulfilment of the contractual relationship. In general, there is no legal obligation to provide us with such data. However, without this data, we may not be able to conclude or continue the contract with you or the entity/person you represent. In addition, certain information must be disclosed to enable data traffic on the websites, e.g. an IP address.

4. Purposes of Processing

The data collected is primarily used for the conclusion and performance of contracts with you and business partners, in particular in connection with the products and services offered on our websites. We also process the data to fulfil our legal obligations, both domestically and internationally.

In addition, in accordance with applicable law and to the extent appropriate, we may process data for the following purposes, which are in our legitimate interest or in the legitimate interest of third parties:

• Product/service development and innovation: We process your data to further develop our products, services, websites and other platforms on which we operate and to expand our products and services.
• Communication: We process your data for the purpose of communicating with you, in particular to respond to your enquiries and to assert your rights, as well as to contact you in the event of queries.
• Security: We process your data to protect our operations, our IT and other infrastructure, as well as our websites and other platforms.
• Marketing: We process your data for market, media and opinion research, optimisation of advertisements, in order to show you advertisements and offers that are truly tailored to your interests, as well as for the sending of newsletters, if and to the extent that you give us your consent, where this is required under applicable law.
• Relationship management: We may use a Customer Relationship Management system ("CRM") to store and process your data as described.
• Risk management, corporate governance and business development: We process your data as part of our risk management and corporate governance to protect ourselves against criminal or abusive activities. As part of our business development, we may sell businesses, parts of businesses or companies to others or acquire them from others or enter into partnerships, which may result in the exchange and processing of data on the basis of your consent.
• Legal disputes: We process your data to enforce legal claims and to defend ourselves in legal disputes and official proceedings.
• Legal compliance: We process your data to meet legal requirements (e.g. prevention and investigation of criminal offences and other misconduct; conducting internal investigations, data analysis for fraud prevention).

5. Legal Basis for Processing

Where we ask for your consent for certain processing operations (e.g. for receiving newsletters), we process your data on the basis of that consent. You may withdraw your consent at any time with effect for the future by written notice (email is sufficient) to us. If you wish to withdraw your consent to online tracking, please refer to section 8. The withdrawal of your consent does not affect the lawfulness of the processing we carried out prior to your withdrawal, nor does it affect the processing of your data on the basis of other legal grounds.

Where we have not asked for your consent, we process your data on other legal grounds, such as a contractual obligation, a legal obligation, a vital interest of the data subject or another natural person, for the performance of a task in the public interest, or a legitimate interest, which includes compliance with applicable law and the marketing of our products and services, the interest in better understanding our markets and managing and developing our business, including its operations, safely and efficiently.

6. Profiling and Automated Decision-Making

We may automatically evaluate certain of your personal characteristics for the above-mentioned purposes based on your data ("profiling"), where we wish to determine preference data, but also to identify misuse and security risks, to carry out statistical evaluations or for operational planning purposes. For the same purposes, we may also create profiles, i.e. we may combine behavioural and preference data, as well as master and contract data and technical data assigned to you, in order to better understand you as a person with your various interests and other characteristics. We may also use profiling to assess your creditworthiness. We do not use profiling that may have legal effects on you or significantly affects you in a similar manner without human review.

In certain situations, for reasons of efficiency and consistency of decision-making processes, it may be necessary for us to automate discretionary decisions concerning you with legal effects or potentially significant disadvantages ("automated individual decisions"). In such cases, we will inform you accordingly and take the measures required by applicable law.

7. Disclosure of Data to Third Parties

To fulfil our contracts, to meet our legal obligations, to safeguard our legitimate interests and to fulfil the other purposes and legal grounds mentioned above, we may disclose your data to third parties, in particular to the following categories of recipients:

• Service providers: We work with service providers in Switzerland and abroad who process data about you on our behalf or under joint responsibility with us, or who receive data about you from us under their own responsibility (e.g. IT providers, banks, insurance companies, telecommunications companies, credit agencies, address verification providers, payment service providers, lawyers), or whom we commission to process data for one of the above-mentioned purposes on our behalf and only in accordance with our instructions.
• Contractual partners: Where the respective contract so requires, we pass on your data to other contractual partners, dealers, subcontractors, etc.
• Authorities: We may disclose personal data to offices, courts and other authorities in Switzerland or abroad if we are legally obliged or entitled to do so, or if this appears necessary to safeguard our interests. The authorities process data about you received from us under their own responsibility.

8. Newsletter

If you subscribe to one of our offered newsletters, you can cancel the subscription at any time by using the unsubscribe option contained in the newsletter.

In connection with our newsletter and on the basis of your consent, we use the tools listed in section 12 to collect your data when you sign up for our newsletter or other updates, and to ensure that you only receive newsletters and updates that match your actual or perceived interests.

9. Cookies

We use cookies on our websites that enable us to identify your browser or device, and that may enable certain third-party providers to do the same. Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our websites.

Some cookies are required for the functioning of our websites or for certain features. These cookies exist only temporarily ("session cookies") and are deleted after you have visited our websites. Other cookies are necessary to store user configurations and other information beyond a session ("persistent cookies"). Regardless, you have the option of setting your browser to reject cookies, to store them for a single session only, or to delete them before their usual expiry date.

Most of the cookies we use are so-called session cookies. We use persistent cookies only to store user settings (e.g. language, etc.) and to understand how you use our services and content. Some cookies are sent to you by us, others by business partners with whom we cooperate. If you choose to block cookies, you may not be able to use certain functions (e.g. language settings, etc.).

By using our websites and consenting to marketing emails, you agree to the use of such technologies. Depending on the purpose of these cookies, however, we may ask for your express consent beforehand. You can accept or decline consent on our website via the cookie banner.

10. Social Plug-ins

We use social plug-ins from YouTube and Instagram on some of our websites. You can recognise these in each case (usually by the corresponding icons). We have configured these elements so that they are disabled by default. If you activate them (by clicking on them), the providers of the respective social networks can register that and where you are on our websites and use this information for their own purposes. Your data is then processed under the responsibility of the respective provider in accordance with their privacy policy. We do not receive any information about you.

11. Our Presence on Social Networks

We maintain various presences on social media platforms. We operate presences with the following providers: Facebook, LinkedIn, Instagram, Pinterest, TikTok, YouTube, Twitter/X and Snapchat.

We receive data from you and the platforms when you contact us via our online presence. At the same time, the platforms analyse your use of our online presences and link this data with further data about you known to the platforms. They also process this data for their own purposes under their own responsibility, in particular for marketing and market research purposes and to manage their platforms.

We would like to point out that you use our presences on social media platforms and their functions at your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating). For information about the collection and storage of your data as well as the nature, scope and purpose of their use by the operator of the respective social media platform, please refer to the privacy policies of the respective operator.

12. Tools

• YouTube

On this website, we use the services of YouTube. This enables us to play videos directly on the website and allows you to conveniently use the video function.

YouTube is part of Google; Google Ireland (based in Ireland) is the provider of the "YouTube" service and acts as our data processor. Google Ireland relies on Google LLC (based in the USA) as its data processor (both "Google").

Normally, your IP address is already sent to YouTube when you access a page with embedded videos and cookies are installed on your computer. However, we have embedded our YouTube videos using the enhanced privacy mode (in this case, YouTube still contacts Google's DoubleClick service, but according to Google's privacy policy, personal data is not evaluated). As a result, YouTube no longer stores information about visitors unless they watch the video. When you click on the video, your IP address is transmitted to YouTube and YouTube learns that you have watched the video. If you are logged in to YouTube, this information is also assigned to your user account (you can prevent this by logging out of YouTube before accessing the video).

We have no knowledge of, and no influence over, any subsequent collection and use of your data by YouTube. Further information can be found in YouTube's privacy policy.

• Chatra

We use functions of the live chat service Chatra on our websites, which is offered by Roger Wilco LCC based in the USA. We have concluded a data processing agreement with Roger Wilco LCC and fully implement the strict requirements of the GDPR when using Chatra. More information on the handling of personal data at Chatra can be found in Chatra's privacy policy: https://chatra.com/privacy-policy/.

• Gorgias

We use functions of the customer support service Gorgias on our websites, which is offered by Gorgias in the USA. We have concluded a data processing agreement with Gorgias and fully implement the strict requirements of the GDPR when using Gorgias. More information on the handling of personal data at Gorgias can be found in Gorgias' privacy policy: https://www.gorgias.com/legal/privacy.

• Wallee

We use functions of the payment processing service Wallee on our websites, which is offered by Wallee Group AG based in Switzerland. We have concluded a data processing agreement with Wallee Group AG and fully implement the strict requirements of the GDPR when using Wallee. More information on the handling of personal data at Wallee can be found in Wallee's data protection notices: https://wallee.com/legal/datenschutzhinweise.

• Klaviyo

We use functions of the email marketing service Klaviyo on our websites, which is offered by Klaviyo in the USA. We have concluded a data processing agreement with Klaviyo and fully implement the strict requirements of the GDPR when using Klaviyo. More information on the handling of personal data at Klaviyo can be found in Klaviyo's privacy policy: https://www.klaviyo.com/legal/data-processing-agreement.

• Yotpo

We use functions of the loyalty & review management service Yotpo on our websites, which is offered by Yotpo in the USA. We have concluded a data processing agreement with Yotpo and fully implement the strict requirements of the GDPR when using Yotpo. More information on the handling of personal data at Yotpo can be found in Yotpo's privacy policy: https://www.yotpo.com/privacy-policy/.

• Pushowl

We use functions of the notification service Pushowl on our websites, which offers browser notification marketing and is operated by Pushowl in India. We have concluded a data processing agreement with Pushowl and fully implement the strict requirements of the GDPR when using Pushowl. More information on the handling of personal data at Pushowl can be found in Pushowl's privacy policy: https://pushowl.com/privacy.

• Microsoft Ads

We use functions of the search engine advertising service Microsoft Ads on our websites, which is offered by Microsoft in the USA. We have concluded a data processing agreement with Microsoft and fully implement the strict requirements of the GDPR when using Microsoft Ads. More information on the handling of personal data at Microsoft Ads can be found in Microsoft's legal privacy and security provisions: https://about.ads.microsoft.com/de-de/policies/legal-privacy-and-security.

• Amazon Web Services

We use functions of the cloud infrastructure provider Amazon Web Services (AWS) on our websites, through which the Innkeepr tool operates. Amazon Web Services is based in the USA. We have concluded a data processing agreement with Amazon Web Services. Further information on the handling of personal data at Amazon Web Services can be found in the AWS privacy notice: https://d1.awsstatic.com/legal/privacypolicy/AWS_Privacy_Notice_German_2023-08-11.pdf.

• Shopify

We use functions of the e-commerce platform Shopify on our websites, through which the LIVEVIBE web shop operates. Shopify Inc. is based in Canada. We have concluded a data processing agreement with Shopify Inc. and fully implement the strict requirements of the GDPR when using Shopify. Further information on the handling of personal data at Shopify can be found in Shopify's privacy policy: https://www.shopify.com/de/legal/datenschutz.

• Matrixify

We use functions of the data processing service Matrixify on our websites, which enables the import and export of data as well as the analysis of data from Shopify. Matrixify is operated by Matrixify, based in Lithuania. We have concluded a data processing agreement with Matrixify and fully implement the strict requirements of the GDPR when using Matrixify. Further information on the handling of personal data at Matrixify can be found in Matrixify's privacy policy: https://matrixify.app/privacy-notice/.

• MF Group

We use the functions of MF Group on our websites for purchase on account in Switzerland. MF Group AG is based in Switzerland. We have concluded a data processing agreement with MF Group AG and fully implement the strict requirements of the GDPR when using MF Group. Further information on the handling of personal data at MF Group can be found in MF Group's privacy policy: https://terms.mfgroup.ch/agbfiles/Datenschutz_de.pdf.

• Analyzify

We use the functions of the data analysis app Analyzify on our websites, which handles all data collection and tracking requirements for our customers' Shopify shop. The Analyzify app belongs to Solverhood OÜ, which is based in Estonia. We have concluded a data processing agreement with Solverhood OÜ and fully implement the strict requirements of the GDPR when using Analyzify. Further information on the handling of personal data at Solverhood OÜ can be found in Analyzify's privacy policy: https://analyzify.com/privacy-policy.

• Google

We use functions of Google on our websites. Google Ireland (based in Ireland) is the provider of the "Google Analytics" service and acts as our data processor. Google Ireland relies on Google LLC (based in the USA) as its data processor (both "Google"). Google tracks visitor behaviour on our websites through performance cookies (duration, frequency of pages accessed, geographical origin of access, etc.) and creates reports on the use of our websites on this basis. We have concluded a data processing agreement with Google Ireland and fully implement the strict requirements of the GDPR when using Google. Further information on the handling of personal data at Google can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245.

• Weglot

We use the website translation solution Weglot on our websites. Weglot is based in France. We have concluded a data processing agreement with Weglot and fully implement the strict requirements of the GDPR when using Weglot. Further information on the handling of personal data at Weglot can be found in Weglot's privacy policy: https://www.weglot.com/privacy.

• Clerk.io

We use Clerk.io on our websites to deliver personalised experiences across the entire customer journey, without the use of cookies. The online marketing company is based in Denmark. We have concluded a data processing agreement with Clerk.io and fully implement the strict requirements of the GDPR when using Clerk.io. Further information on the handling of personal data at Clerk.io can be found in Clerk.io's privacy policy: https://de.clerk.io/privacy.

• Behamics

We use functions of Behamics on our websites to deliver personalised experiences throughout the entire customer journey and to display messages that support customers in their purchasing decisions. The online marketing company is based in Switzerland. We have concluded a data processing agreement with Behamics and fully implement the strict requirements of the GDPR when using Behamics. More information on the handling of personal data at Behamics can be found in Behamics' privacy policy: https://behamics.com/files/erklarung-DSG-behamics.pdf

• Sizebay

We use functions of Sizebay on our websites to display size charts and size recommendations on product pages. The online marketing company is based in Portugal. We have concluded a data processing agreement with Sizebay and fully implement the strict requirements of the GDPR when using Sizebay. More information on the handling of personal data at Sizebay can be found in Sizebay's privacy policy: https://sizebay.com/en/legal/privacy-policy/

• ABlyft

We use functions of ABlyft on our websites to conduct A/B tests on our website and thus improve the customer experience. The online marketing company is based in Germany. We have concluded a data processing agreement with ABlyft and fully implement the strict requirements of the GDPR when using ABlyft. More information on the handling of personal data at ABlyft can be found in ABlyft's privacy notice: https://ablyft.com/en/privacy-notice

• AfterSell

We use the product recommendation solution AfterSell on our websites. AfterSell is based in Canada. We have concluded a data processing agreement with AfterSell and fully implement the strict requirements of the GDPR when using AfterSell. Further information on the handling of personal data at AfterSell can be found in AfterSell's privacy policy: https://start.aftersell.app/privacy

• Charles

We use the WhatsApp messaging solution Charles on our websites. Charles is based in Germany. We have concluded a data processing agreement with Charles and fully implement the strict requirements of the GDPR when using Charles. Further information on the handling of personal data at Charles can be found in Charles' privacy policy: https://www.hello-charles.com/privacy-policy/.

• BC Business Central

We use functions of BC Business Central on our websites, an Enterprise Resource Planning (ERP) system offered by Microsoft in the USA. Microsoft is operated by Microsoft LLC in the USA. We have concluded a data processing agreement with Microsoft LLC and fully implement the strict requirements of the GDPR when using Microsoft. Further information on the handling of personal data by Microsoft and BC Business Central can be found in their Data Protection Addendum, which you can view here: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA.

• Adverity

We use functions of Adverity on our websites for marketing data integration and analysis. Adverity is offered by Adverity GmbH, based in Austria. We have concluded a data processing agreement with Adverity GmbH and fully implement the strict requirements of the GDPR when using Adverity. Further information on the handling of personal data by Adverity can be found in their data processing agreement (MSA-DPA), which you can view here: https://www.adverity.com/msa-dpa.

• Power BI

We use functions of Power BI on our websites, a business intelligence platform offered by Microsoft in the USA. Microsoft is operated by Microsoft LLC in the USA. We have concluded a data processing agreement with Microsoft LLC and fully implement the strict requirements of the GDPR when using Power BI. Further information on the handling of personal data by Microsoft and Power BI can be found in their Data Protection Addendum, which you can view here: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA.

• Twitter

We may use functions of Twitter and/or other services on our websites, offered by X Corp. in the USA, for the optimisation of advertising and other social media activities. We have concluded a data processing agreement with X Corp. and fully implement the strict requirements of the GDPR when using these services. More information on the handling of personal data by Twitter and X Corp. can be found in their privacy policy, which you can view here: https://twitter.com/de/privacy.

• LinkedIn

We use functions of the business social media platform LinkedIn on our websites, offered by LinkedIn Corporation in the USA. We have concluded a data processing agreement with LinkedIn Corporation and fully implement the strict requirements of the GDPR when using LinkedIn. More information on the handling of personal data at LinkedIn can be found in LinkedIn's privacy policy, which you can view here: https://www.linkedin.com/legal/l/dpa.

• Facebook/Meta

We use Facebook Pixel on our websites for the optimisation of advertising. Facebook is operated by Meta Inc. in the USA. We have concluded a data processing agreement with Meta Inc. and fully implement the strict requirements of the GDPR when using Facebook/Meta. More information on the handling of personal data by Facebook/Meta can be found in their privacy policy, which you can view here: https://de-de.facebook.com/business/gdpr.

• Youtube

We use YouTube on our websites for the embedding of videos and potentially also for the optimisation of advertising through YouTube. YouTube is operated by Google LLC in the USA. We have concluded a data processing agreement with Google LLC and fully implement the strict requirements of the GDPR when using YouTube. More information on the handling of personal data by YouTube can be found in their privacy policy, which you can view here: https://youtube.com/t/terms_dataprocessing.

• Pinterest

We use functions of Pinterest Inc., an image sharing and social media platform, on our websites. Pinterest Inc. is based in the USA. We have concluded a data processing agreement with Pinterest Inc. and fully implement the strict requirements of the GDPR when using Pinterest. More information on the handling of personal data by Pinterest can be found in their privacy policy, which you can view here: https://policy.pinterest.com/de/privacy-policy.

• Snapchat Ads / Snap Inc.

We likely use functions of Snap Inc. on our websites, the company behind the multimedia instant messaging app Snapchat. Snap Inc. is based in the USA. We have concluded a data processing agreement with Snap Inc. and fully implement the strict requirements of the GDPR when using Snap Inc. More information on the handling of personal data by Snap Inc. can be found in their privacy policy, which you can view here: https://snap.com/en-US/terms/data-processing-agreement.

• TikTok

We likely use functions of ByteDance Ltd. on our websites, the company behind the short-form video hosting service TikTok. ByteDance Ltd. is based in the United Kingdom, the Cayman Islands and China, which can be complex. However, we have concluded a data processing agreement with ByteDance Ltd. and fully implement the strict requirements of the GDPR when using ByteDance Ltd. More information on the handling of personal data by ByteDance Ltd. can be found in their official data processing article, which you can view here: https://ads.tiktok.com/i18n/official/article?aid=893639991572679936

13. Transfer of Data Abroad

As explained in the sections above, we also disclose data to other entities. These are not only located in Switzerland. Your data may therefore be processed both in Europe and in the USA; Hong Kong, Ireland, India, Canada, Lithuania, Denmark, Germany, Estonia, Israel, the United Kingdom, Latvia and France; in exceptional cases, however, in any country in the world.

We only transfer data to countries without adequate legal data protection where this is necessary for the performance of a contract or for the assertion or defence of legal claims, or where such transfer is based on your express consent or is subject to guarantees that ensure the protection of your data, such as the standard contractual clauses approved by the European Commission (adapted to Switzerland where applicable).

14. Data Retention Periods

We only process your data for as long as is necessary to fulfil the purposes for which we collected it, including compliance with legal retention obligations and, to the extent necessary for the assertion or defence of legal claims, until the end of the respective retention period or until the relevant claims have been settled. Upon expiry of the respective retention period, we will securely destroy your data in accordance with applicable laws and regulations.

15. Data Security

We take appropriate security measures to maintain the confidentiality, integrity and availability of your data, to protect it against unauthorised or unlawful processing and to counteract the risks of loss, unintentional alteration, unwanted disclosure or unauthorised access. Nevertheless, we and your data may fall victim to cyberattacks, cybercrime, brute force methods, hacker attacks and other fraudulent and malicious activities, including but not limited to viruses, forgery, malfunctions and interruptions, which is beyond our control and responsibility. We have also established procedures for dealing with suspected data breaches and will notify you and all competent supervisory authorities of a breach if we are legally obliged to do so.

16. Your Rights

In connection with the processing of your data by us, you have various rights depending on the applicable data protection law: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to withdraw consent, right to lodge complaints and right to object.

Please note that we reserve the right to invoke legal restrictions where necessary, for example if we are obliged to retain or process certain data, have an overriding interest (to the extent we may rely on such interests) or require the data to assert claims. If the exercise of certain rights is associated with costs for you, we will inform you in advance. We have already referred to the possibility of withdrawing consent in section 8 above. It is important to note that the exercise of these rights may conflict with your contractual obligations and could result in consequences such as early termination of the contract or associated costs. Should this be the case, we will inform you beforehand, unless this has already been agreed contractually.

If you wish to exercise the rights mentioned above, please contact the details provided in section 2, unless otherwise stated or agreed. Please note that we need to identify you in order to prevent misuse, for example by means of a copy of your identity card or passport, unless identification is possible by other means.

In addition, every data subject has the right to enforce their rights in court or to file a complaint with the competent data protection authority. In Switzerland, the competent data protection authority is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).

17. Updates and Amendments to this Privacy Policy

Due to the continuous development of our website and its content, as well as changes in legislation or official requirements, it may be necessary for us to amend this privacy policy from time to time. The version published on this website is the current version at any given time.

Last updated: 30.5.2024.